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The Gunman, Online Gun Dealer



The Gunman Terms of Use


Customer Service

Can’t find the information you need? We have an excellent sales department and customer service ready to answer your questions or, if you prefer not to order on-line, they will be happy to take your order by phone. 

You can reach our customer service department by e-mail at Customer Service at gunman@thegunman.com or by phone at 1-661-723-1036 or (For Orders Only- Toll-Free within U.S. and Canada or from outside North America 1-877-723-9436). 

You can always order by telephone or fax. Simply call us at 1-661-723-1036 (US and Canada) or fax us at 1-661-723-1036. No matter how you place your order with us, we want you to have a buying experience that is beyond your expectation. 

Please be informed that at this time all communications to customer service must be conducted in English.

The Gunman Of Arkansas
Firearms Training Center
3124 Highway 21 North
Berryville, Arkansas
72616
Toll Free: 877-723-9436
TELEPHONE: 870-423-1081
FACSIMILE: 870-423-7144 

 

The Gunman Privacy Policy

The Gunman of Arkansas privacy policy is to allow our customers to provide as much or as little personal information to us as they feel comfortable doing. As a customer of the gunman you have a guarantee of privacy.

As a company, The Gunman of Arkansas believes strongly in protecting you the customer as a standard practice. If you are comfortable providing us with information about your self, enhanced services are available to you that are impossible for us to offer to anonymous customer .                                                                             

"THE GUNMAN OF Arkansas WILL NEVER DISCLOSE INDIVIDUALLY INDENTIFIABLE INFORMATION ABOUT ITS CUSTOMERS TO ANY THIRD PARTY"

The Gunman is trying to always provide you with a compelling reason to come back and visit our site again . Occasionally we will send you email communications to provide information which we think you will find useful, including information about new products and services.


Returns Policy

The Gunman of Arkansas's return policy is set at 3 days from the time the item is in the customer's possession.
Returns during this period (3 days) are accepted for "only" manufacture defects. No other reason will be accepted.

It is the responsibility of the customer to pay all shipping charges, not the Gunman.

The Gunman reserves the right to accept or refuse any returns whatsoever.

The Gunman will charge 25% of total charge upon   cancellation of order, no exceptions.

 The Gunman is a non-stocking dealer, so "all orders, are special ordered "


Credit Card Policies

We at The Gunman understand that shopping on the internet can feel risky and uncertain. Where does your information go? How can you be sure that some-one out there with a computer can't intercept your credit card numbers? Because your credit card security is our highest priority, The Gunman has taken your concerns and ours several steps to ensure that your payment information is processed confidentially and accurately. 

Our servers use a Secure Socket Layer (SSL), an advanced encryption technology that works with netscape Navigator and Microsoft Internet Explorer and of  course AOL. This encryption make it virtually impossible for unauthorized parties to read, copy, download any information that you send to us.

So, THERE'S NO RISK !!! in fact, shopping on line at The Gunman of Arkansas is statistically safer than using your  credit card data  in     Restaurant or  a department store. Give it a try and see for yourself, We are sure you'll enjoy  the shopping experience and find yourself appreciating the fun and convenience of shopping at home.

If you have any questions or concerns regarding our credit card security, please call us at 1-877-723-9436. We look forward to talking to you.


For our International Customers

Payment Considerations

Payments by the following preferred methods are accepted with no surcharge (Visa, MasterCard or Certified Bank Checks). All prices are in U.S. dollars and will be billed in U.S. dollars according to credit card companies’ policies, and The Gunman of Arkansas. Your order will be processed as soon as we receive the requested information by fax or e-mail, or electronic order.

We regret that we are unable to sell some products to certain countries because of restrictions placed by United States law. For information on restricted products consult the State Department of the United States.

Note: The Gunman of Arkansas makes no representation to the legal rights of anyone to export any products from the United States into any country outside of the United States. The buyer is solely responsible for shipment of products. By placing an order, buyer authorizes The Gunman of Arkansas act on buyer’s behalf to engage a common carrier to deliver the order to buyer. If, between the date of order and date of arrival, the laws of your country change so as to make it illegal to receive the shipment, you can return the order for a refund, a charge of 20% to re-stock will be charged.

Non-U.S. residents are responsible for determining whether they may lawfully import products into their country. The Gunman of Arkansas makes no representation relative to buyer’s rights to import products into buyer’s country. Each country may have its own rules about the importation of products and buyer should check with the appropriate agency in buyer’s country. Please be aware of the shipping cost associated with international orders. Keep in mind that all duties, taxes, and tariffs in your country are not included in our quoted shipping rates. You are responsible to determine your customs charges and they will be due upon delivery.

Customer assumes the cost of shipping returned products back to The Gunman of Arkansas, and a re-stocking fee will apply to all product returns.

All returned products must be accompanied by a Return Merchandise Authorization (RMA) number, which helps credit you promptly for any product you return. Credit will be issued for returned products once The Gunman of Arkansas has received and verified the order number, purchase date and customer’s return address. If a credit card was used to purchase the product, that credit card will receive a credit from The Gunman of Arkansas after receipt of the product.

Personal Information Policy

The Gunman of Arkansas Personal Information Policy provides that the Gunman does not rent or sell its customers’ names or their e-mail addresses. The Gunman maintains strict security over all customer information and does not sell, share or trade this information with outside companies. If you need to change personal information previously disclosed, we encourage you to contact us to update and edit your personal information and keep it current. If you wish to remove your personal information, we will do so at your request. For any additional questions you may have regarding our privacy practices or if you would like to update your information please send an e-mail to Customer Service <gunman@thegunman.com>.

International Backorder Policy

If you order an out-of-stock product from thegunman, the gunman will e-mail you when we expect that product(s) to be available.

International Tariffs & Taxes

Any product that Gunman of Arkansas ships internationally may be subject to local tariffs and taxes above the cost of the product. For specific information about these costs you should contact your local customs office or any international shipping company. Please note that at the time of delivery of your order, you will be responsible for customs fees which will be determined by the shipper and local customs officers. By ordering a product for export from The Gunman of Arkansas you assume the responsibility of paying international tariffs & taxes as determined by local customs authorities. Refusal to honor this obligation will result in non-delivery of the order and in the additional charges resulting from shipping the order back to the United States.

International Shipping

Shipping Methods

The Gunman of Arkansas ships product internationally for delivery in approximately 5 to 10 business days plus processing. Additional time for local customs clearance may be required. We’re sorry, but international orders cannot be shipped via U.S. Mail. Delivery time depends on product availability.

Back Orders and Partial Orders

As a general policy, we hold international orders until everything ordered is in stock. However, if we asses that an item is out of stock or if the waiting time to have the item in stock is more than 30 days, we will ship a partial order. You will be notified if your order includes backordered items. Customers may request the shipment of a partial order by sending an e-mail to Customer Service <gunman@thegunman.com>. Please be reminded that the shipment of a partial order may result in additional shipping charges.

Shipping Cost

We will choose the most appropriate and economical service for the given destination. Overseas shipping costs begin at $25.50 flat fee with an addition of $4.50 per pound and go up depending on weight and volume.

For additional information on shipping costs please contact Customer Service <gunman@thegunman.com>. Import duties or taxes are additional costs. For specific information about these costs, contact your local customs office or any international shipping company.

Customer Service

Can’t find the information you need? We have an excellent sales department and customer service ready to answer your questions or, if you prefer not to order on-line, they will be happy to take your order by phone. You can reach our customer service department by e-mail at Customer Service <gunman@thegunman.com> or by phone at 1-661-723-1036 or (For Orders Only- Toll-Free within U.S. and Canada or from outside North America 1-877-723-9436). You can always order by telephone or fax. Simply call us at 1-661-723-1036 (US and Canada) or fax us at 1-661-723-1036. No matter how you place your order with us, we want you to have a buying experience that is beyond your expectation. Please be informed that at this time all communications to customer service must be conducted in English.


 

Gunman Newsletter

The Gunman of Arkansas
Serving The Entire United States